You deserve to know exactly what data we collect, why, how long we keep it, and who sees it. Written to be readable — not to hide anything.
We will always
We will never
No category is hidden. Here's every piece of data we touch and exactly why.
What we collect
Gross earnings, tips, hours online, miles driven, trips completed — via screenshot or manual entry.
Why we need it
To calculate your true $/hr, generate analytics, estimate taxes, and personalize AI coaching.
How long stored
Kept while your account is active. Deleted within 30 days of account deletion.
Who sees it
Never shared with third parties. Used only inside Rydella to power your experience.
What we collect
GPS coordinates, timestamps, speed, and route traces — only when trip tracking is active.
Why we need it
To log work trips, calculate IRS mileage deductions, and generate tax-ready mileage reports.
How long stored
Summarized trip data retained while your account is active. Raw traces purged after processing.
Who sees it
Never. Your GPS data is yours only — never sold, shared, or used for advertising.
What we collect
Name, email address, city, and platform preferences provided during signup.
Why we need it
To authenticate your account, personalize recommendations, and send relevant product updates.
How long stored
Retained while your account is active.
Who sees it
Email used for product and earnings updates only. Unsubscribe from any email instantly.
What we collect
Images uploaded for the earnings scanner feature.
Why we need it
Processed by AI to extract earnings numbers. The image itself is never permanently stored.
How long stored
Screenshots are processed, numbers extracted, and the image is immediately discarded.
Who sees it
Never. Processed in a secure pipeline — no human ever views your screenshots.
What we collect
Aggregated, fully de-identified usage and earnings patterns across the Rydella user base.
Why we need it
To improve AI accuracy, spot city-level trends, and improve recommendations for all drivers.
How long stored
Aggregated data has no personal identifiers and is retained indefinitely.
Who sees it
May appear in Rydella market summaries or product research. Always 100% anonymous.
What we collect
Credit/debit card details entered during subscription checkout.
Why we need it
To process subscription billing.
How long stored
We never store card numbers. All payment data is handled exclusively by Stripe (PCI-DSS Level 1 certified).
Who sees it
Stripe processes payments. We only receive a subscription confirmation token.
These are not conditional rights. You have them. Here's how to exercise them.
Request a complete export of all data we hold on you, any time.
Update or fix any inaccurate information directly in the app.
Request permanent account + data deletion. Done within 30 days.
Download your full shift history and earnings logs at any time.
Unsubscribe from any marketing emails instantly from any email.
Contact us to limit processing of specific data. We'll work with you.
To exercise any right, send us a request through our contact form:
Open the Rydella contact form